At Gebags, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return eligible items within 14 days of delivery for a refund or store credit. Please note that returned items must be in their original condition, unused, and with all tags attached.

Easy Return Process: To initiate a return, simply contact our customer support team within the specified return window. Once your return request is approved, you will receive detailed instructions on how to return your item(s). Please ensure that the item(s) are securely packaged to prevent damage during transit. Once we receive and inspect the returned merchandise, we will issue your refund or store credit within 15 business days. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.

We value your satisfaction and strive to make the return process as seamless as possible. If you have any questions or need further assistance regarding our return policy, please don’t hesitate to reach out to our dedicated customer support team. Thank you for choosing Gebags for your handbag needs!